Website Terms and Conditions

Breathe & Move Limited

1. About Us

This website is operated by Breathe & Move Limited (“we”, “us”, “our”).
We are a UK-based respiratory physiotherapy business providing information, services, and appointment booking facilities via this website.

If you have any questions about these Terms and Conditions, please contact us using the details provided on this website.

2. Acceptance of These Terms

By accessing, browsing, or using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree, you must not use this website.

These Terms apply to all visitors, users, and clients of the website.

3. Website Use

You agree to use this website:

  • For lawful purposes only

  • In a way that does not infringe the rights of others

  • Without attempting to gain unauthorised access to systems, data, or content

We reserve the right to restrict or terminate access to the website if these terms are breached.

4. Medical & Health Disclaimer

The content on this website is provided for general information purposes only and does not constitute medical advice.

  • Information on this website is not a substitute for personalised assessment, diagnosis, or treatment by a qualified healthcare professional.

  • You should not rely on website content to make decisions about your health without consulting a physiotherapist or other appropriate healthcare provider.

  • We do not guarantee that information on the website is suitable for your specific condition.

Use of this website does not create a physiotherapist–patient relationship.

5. Professional Qualifications & Regulation

All physiotherapists working with Breathe & Move Limited:

  • Are fully qualified physiotherapists

  • Are registered with the Health and Care Professions Council (HCPC)

  • Are members of the Chartered Society of Physiotherapy (CSP)

  • Have undergone Enhanced DBS checks

  • Are covered by comprehensive Professional Liability Insurance (PLI), including medical malpractice and public liability insurance, provided through their membership of the Chartered Society of Physiotherapy, covering treatments and accidents

6. Appointments, Services & Online Booking

Appointments and clinical services are subject to separate Cancellation, Rescheduling & Attendance Policies, which form part of the contractual terms when booking services.

We reserve the right to:

  • Decline or cancel appointments where clinically appropriate

  • Modify or withdraw services without notice

  • Refuse service where behaviour is inappropriate or unsafe

7. Limitation of Liability

To the fullest extent permitted by UK law:

  • We exclude all warranties, representations, or guarantees relating to the website and its content.

  • We are not liable for any loss or damage arising from reliance on information provided on this website.

  • We are not responsible for interruptions, errors, or technical failures of the website.

  • We are not liable for indirect, consequential, or economic loss, including loss of profits, data, or business.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

8. External Links

This website may contain links to third-party websites.

  • These links are provided for convenience only.

  • We do not endorse or accept responsibility for third-party content, privacy policies, or practices.

  • Accessing third-party websites is at your own risk.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and layout, is owned by or licensed to Breathe & Move Limited unless otherwise stated.

You may:

  • View and print pages for personal, non-commercial use only

You must not:

  • Copy, reproduce, distribute, or modify content without prior written permission

10. Data Protection & GDPR

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

We may collect:

  • Personal identification details (e.g. name, date of birth, contact details)

  • Health and clinical information (where you are a client)

  • Booking and communication data

  • Website usage data (cookies and analytics)

How We Use Your Data

Your data is processed to:

  • Provide healthcare services

  • Manage appointments and communications

  • Meet legal, regulatory, and professional obligations

  • Improve our services and website

We only process personal data where there is a lawful basis, including:

  • Consent

  • Performance of a contract

  • Legal obligation

  • Legitimate interests

  • Provision of healthcare

11. Clinical Records & Third-Party Systems

Clinical records and appointment data are securely stored using WriteUpp, a GDPR-compliant clinical system.

WriteUpp:

  • Uses ISO27001-certified, EU-based Microsoft Azure hosting

  • Applies 256-bit SSL encryption

  • Uses two-factor authentication (2FA) and role-based access controls

  • Stores data in secure EU data centres

  • Supports anonymisation through unique identifiers (WUIDs)

Further details are provided in our Privacy Policy.

12. Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you (Subject Access Request)

  • Request correction of inaccurate data

  • Request deletion of your data where legally permissible

  • Request restriction or objection to processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests must be made in writing to info@breathe-and-move.com, and we may require proof of identity.
Some healthcare records must be retained to meet legal and professional obligations.

13. Cookies

This website may use cookies to improve functionality and user experience.

You can manage cookie preferences through your browser settings.
Further information is available in our Cookie Policy (if applicable).

14. Website Availability

We do not guarantee that the website will be:

  • Available at all times

  • Free from errors or viruses

We may suspend or withdraw the website without notice for maintenance or technical reasons.

15. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.
The version published on the website at the time of use will apply.

16. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

For any questions regarding these Terms and Conditions, please contact Breathe & Move Limited via info@breathe-and-move.com.